CRM & CX Solutions
Transform your customer relationships with cutting-edge CRM technology
We offer comprehensive CRM services to improve and automate customer relationship management in a company, which include consulting, implementation of a suitable platform or custom CRM development, integration with business software, migration to a better environment, and other targeted actions. Dxperia is well-versed in delivering robust CRMs or optimizing existing solutions through configuration, customization, migration, integration, and ongoing maintenance.
What We Offer
- Implementation and customization
- Integration and optimization
- Development and consulting
- Custom CRM development
- Data migration and system integration
- User training and support
- Performance optimization and analytics
CRM & CX Solutions Key Features
Key Benefits
- Increased customer satisfaction and retention
- Streamlined sales and marketing processes
- Better customer data management
- Improved team collaboration
- Enhanced reporting and analytics
- Automated workflows and processes
CRM & CX Solutions Roadmap
1
Planning
- Kick-off meetings
- business needs analysis
- project planning
- tool and platform selection
2
Discovery
- Requirments selection
- Current processes analysis
- Data assessment
- Project goals definition
3
Design
- Prototype Creation
- Data model design
- Custom workflows creation
- User experience design
4
Building
- Out-of-the-box features setup
- Platform configuration
- Custom development
- Integrations setup
5
Validation
- System testing
- Data validation testing
- User acceptance testing
6
Rollout
- Delivery to the target environment
- Data migration
- User training
7
Support
- CRM maintenance
- Updates delivery
- Bug fixing
- User assistance
Our Platform Expertise
We specialize in implementing and customizing leading CRM platforms to meet your unique business requirements.
Oracle Siebel CRM
Oracle Siebel CRM is an enterprise-grade CRM platform offering comprehensive customer lifecycle management, advanced analytics, and seamless integration capabilities for large-scale organizations.
Oracle CX Cloud
Oracle CX Cloud provides a unified customer experience platform with AI-powered insights, omnichannel engagement, and scalable cloud infrastructure for modern businesses seeking comprehensive CRM solutions.
Salesforce
Salesforce is a leading customer relationship management platform that offers a comprehensive suite of tools for managing customer relationships, sales, marketing, and support.
Pegasystems
Pegasystems delivers intelligent automation and customer engagement solutions with AI-powered decisioning, real-time analytics, and adaptive case management for enterprise-grade customer experience optimization.
Ready to Get Started?
Let's discuss how our crm & cx solutions can transform your business.
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