Managed IT Services
Professional management of your software and infrastructure
Dxperia is a managed IT services provider that brings its knowledge and available computing resources to help businesses professionally manage their IT environments. We take on the full scope of managed IT services, thus minimizing the management workload for our customers. We also integrate our own specialists into the customers' in-house IT teams to improve management processes and put relevant methodologies into practice.
Our key services
Software management
When managing software, we maintain its high performance, security, and user adoption. We also improve its functional capabilities and make it more powerful and attractive for end users.
Infrastructure management
By ensuring the correct operation, integrity and immunity of IT infrastructures' components and nodes, we guarantee that business processes are stable and protected.
Our managed IT services in action
- 1EvaluationWe assess the state of the software and infrastructure to be managed.
- 2ScopeWith the customer, we decide on the scope, duration, and budget of the engagement.
- 3Team selectionWe select professionals with respective qualifications.
- 4SLAWe sign an SLA summarizing the conditions of cooperation between Dxperia and the customer.
- 5ProcessWe provide on-demand or ongoing services in line with the agreement.
Application management services
Dxperia manages web and mobile application environments across multiple business verticals. This includes maintaining, enhancing, and optimizing custom and platform-based applications. Depending on the requirements, we can focus either on the technological side or user-centric aspects, or both.
Technological focus
- App lifecycle management
- Configuration and reconfiguration
- Functional and security updates
- Feature optimization
User focus
- User access
- User experience
- User analytics
- User behavior