Explore the complete Customer 360
Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems. Service Cloud customer service software includes case management, customer access across all channels, integration with legacy data systems, prebuilt integration apps, support ticketing, knowledge base, routing and escalation, and queue management. Customer support software can help companies streamline service team processes and calls, reducing average call times. This powerful customer service software can also dramatically improve customer satisfaction and problem resolution.
Make every marketing moment smarter with Salesforce CDP. Customers have gone digital-first. And marketers must be data-first in order to engage with relevance, personalize every moment, and build trusted customer relationships. And they must do all this while driving revenue and working from anywhere. That's a tall order for any marketer. Salesforce CDP can help keep you centered with a single source of truth — providing more intelligent, actionable, and trusted data at your fingertips.
Sales Cloud's sales force automation software helps sales managers highlight team-wide insights that can guide the overall sales strategy, from establishing sales quotas to territory management to sales forecasting. The result is a holistic view of individual and team performance that managers can use to plan and optimize sales resources and processes.
